Refund policy

We want you to be satisfied with your purchase from Decor Vibe.

If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as possible.

Return Conditions

To request a return or replacement:

  • Contact us within 48 hours of receiving your order.
  • Provide your order number.
  • Send clear photos/videos showing the issue.
  • The product should be unused and in its original condition, except where the issue is a manufacturing defect or damage during delivery.

Damaged Products

If your product arrives damaged, please take photos/videos of the package and product immediately and contact us.

After reviewing the case, we may offer a replacement or other suitable resolution.

Change of Mind

Returns based solely on a change of mind, personal preference, or incorrect product selection may not be accepted.

Refunds

If a refund is approved, the refund method and processing time will be communicated to the customer after the return/case has been reviewed.